{"id":1208,"date":"2023-07-25T08:07:26","date_gmt":"2023-07-25T08:07:26","guid":{"rendered":"https:\/\/www.uni.lu\/life-en\/?page_id=1208"},"modified":"2026-02-26T16:22:55","modified_gmt":"2026-02-26T15:22:55","slug":"it-technology","status":"publish","type":"page","link":"https:\/\/www.uni.lu\/life-en\/it-technology\/","title":{"rendered":"IT &amp; technology"},"content":{"rendered":"\n<section class=\"section no-padding-y wp-block-unilux-blocks-hero\">\n    <div class=\"hero hero--2  \">\n        \n<header class=\"wp-block-unilux-blocks-wrapper hero__header\">\n<div class=\"wp-block-unilux-blocks-wrapper hero__container\">\n<span class=\"hero__title__subject wp-block-unilux-blocks-plain-text\">Life<\/span>\n\n\n<h1 class=\"has-text-align-left wp-block-unilux-blocks-heading\"        id=\"it-technology\"\n    >\nIT &amp; technology<\/h1>\n<\/div>\n<\/header>\n<figure class=\"wp-block-dev4-reusable-blocks-image hero__visual object-fit--cover\">\n    \n<img decoding=\"async\" class=\"wp-block-image unilux-custom-image-block\"\n                alt=\"\"\n            src=\"https:\/\/www.uni.lu\/wp-content\/uploads\/sites\/29\/2023\/08\/john-schnobrich-FlPc9_VocJ4-unsplash-scaled.jpg\"\n                srcset=\"https:\/\/www.uni.lu\/wp-content\/uploads\/sites\/29\/2023\/08\/john-schnobrich-FlPc9_VocJ4-unsplash-300x200.jpg 300w, https:\/\/www.uni.lu\/wp-content\/uploads\/sites\/29\/2023\/08\/john-schnobrich-FlPc9_VocJ4-unsplash-1024x683.jpg 1024w, https:\/\/www.uni.lu\/wp-content\/uploads\/sites\/29\/2023\/08\/john-schnobrich-FlPc9_VocJ4-unsplash-768x512.jpg 768w, https:\/\/www.uni.lu\/wp-content\/uploads\/sites\/29\/2023\/08\/john-schnobrich-FlPc9_VocJ4-unsplash-1536x1024.jpg 1536w, https:\/\/www.uni.lu\/wp-content\/uploads\/sites\/29\/2023\/08\/john-schnobrich-FlPc9_VocJ4-unsplash-2048x1365.jpg 2048w\"\n                style=\"object-position: 50.00% 50.00%; font-family: &quot;object-fit: cover; object-position: 50.00% 50.00%;&quot;; aspect-ratio: 16\/9; object-fit: cover; width: 100%;\"\n        loading=\"lazy\"\n\/>    <\/figure>\n<div class=\"wp-block-unilux-blocks-wrapper hero__body\">\n<div class=\"wp-block-unilux-blocks-wrapper hero__container\">\n<p class=\"wp-block-unilux-blocks-plain-text\">This page contains  information about the University&#8217;s IT and technology services.<\/p>\n\n\n<ul class=\"wp-block-unilux-blocks-custom-buttons btn-list\">\n\n<\/ul>\n<\/div>\n<\/div>\n    <\/div>\n<\/section>\n\n<section class=\"section section pb-0 wp-block-unilux-blocks-page-intro\">\n    \n<div class=\"wp-block-unilux-blocks-wrapper container xl:max-w-screen-xl\">\n<div class=\"wp-block-unilux-blocks-wrapper flex flex-wrap -mx-16\">\n<div class=\"wp-block-unilux-blocks-wrapper flex-1 mb-48 px-16\">\n<h1 class=\"has-text-align-left wp-block-unilux-blocks-heading\"        id=\"all-you-need-to-know\"\n    >\nAll you need to know<\/h1>\n\n\n\n<p><\/p>\n\n\n\n<ul class=\"wp-block-unilux-blocks-custom-buttons btn-list\"><\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-unilux-blocks-wrapper w-full md:w-auto px-16\">\n<div class=\"wp-block-unilux-blocks-wrapper flex flex-col items-center\">\n<h2 class=\"text-h4 has-text-align-left wp-block-unilux-blocks-heading\"        id=\"more-information\"\n    >\nMore information<\/h2>\n\n\n<a class=\"wp-block-unilux-blocks-button-highlight-square\"\n    href=\"https:\/\/service.uni.lu\/ssp?id=sc_category&#038;sys_id=b9d8a4b11ba38d10466b20a1b24bcb28&#038;catalog_id=1fa8a8711ba38d10466b20a1b24bcb59&#038;spa=1\"\n    target=\"_blank\"\n>\n    <span class=\"btn-highlight-square__container\">\n        <div class=\"btn-highlight-square__body\">\n    <svg aria-hidden=\"true\" focusable=\"false\" class=\"icon icon-outline icon--external-link icon--xl\"><use xlink:href=\"https:\/\/www.uni.lu\/wp-content\/themes\/unilux-theme\/assets\/images\/icons\/icons-outline.svg#icon--external-link\"><\/use><\/svg>    <span class=\"btn btn--dark\">\n        \n<span class=\"btn__name wp-block-unilux-blocks-plain-text\">IT Student Care<\/span>    <\/span>\n<\/div><figure class=\"wp-block-dev4-reusable-blocks-image image-bg object-fit--cover\">\n    \n<img decoding=\"async\" class=\"wp-block-image unilux-custom-image-block\"\n                alt=\"\"\n            src=\"https:\/\/www.uni.lu\/wp-content\/uploads\/sites\/29\/2023\/07\/absolutvision-82TpEld0_e4-unsplash-scaled.jpg\"\n                srcset=\"https:\/\/www.uni.lu\/wp-content\/uploads\/sites\/29\/2023\/07\/absolutvision-82TpEld0_e4-unsplash-300x200.jpg 300w, https:\/\/www.uni.lu\/wp-content\/uploads\/sites\/29\/2023\/07\/absolutvision-82TpEld0_e4-unsplash-1024x683.jpg 1024w, https:\/\/www.uni.lu\/wp-content\/uploads\/sites\/29\/2023\/07\/absolutvision-82TpEld0_e4-unsplash-768x512.jpg 768w, https:\/\/www.uni.lu\/wp-content\/uploads\/sites\/29\/2023\/07\/absolutvision-82TpEld0_e4-unsplash-1536x1024.jpg 1536w, https:\/\/www.uni.lu\/wp-content\/uploads\/sites\/29\/2023\/07\/absolutvision-82TpEld0_e4-unsplash-2048x1365.jpg 2048w\"\n                style=\"object-position: 13.00% 77.00%; font-family: &quot;object-fit: cover; object-position: 13.00% 77.00%;&quot;; aspect-ratio: 3\/4; object-fit: cover; width: 100%;\"\n        loading=\"lazy\"\n\/>    <\/figure>    <\/span>\n<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n\n<section class=\"wp-block-unilux-blocks-free-section section\"><div class=\"container xl:max-w-screen-xl\">\n<div class=\"wp-block-unilux-blocks-accordion accordion accordion--theme accordion-standard\" data-reference=\"c545c736-96d4-4447-9f09-5a609feb8eda\" data-accordion-type=\"standard\"><div class=\"accordion__item  wp-block-unilux-blocks-accordion-item\">\n    <h3 class=\"accordion__header\"\n        >\n        <button\n            type=\"button\"\n            id=\"accordion-labelledby-3855b254-9424-4fcd-ad54-462921ffef1e\"\n            class=\"accordion__button collapsed\"\n            aria-expanded=\"false\"\n            aria-controls=\"accordion-panel-3855b254-9424-4fcd-ad54-462921ffef1e\"\n            data-bs-toggle=\"collapse\"\n            data-bs-target=\"#accordion-panel-3855b254-9424-4fcd-ad54-462921ffef1e\"\n        >\n            <span class=\"accordion__title\">\n                                Computer rooms            <\/span>\n\n            <svg aria-hidden=\"true\" focusable=\"false\" class=\"icon icon-outline icon--arrow-down \"><use xlink:href=\"https:\/\/www.uni.lu\/wp-content\/themes\/unilux-theme\/assets\/images\/icons\/icons-outline.svg#icon--arrow-down\"><\/use><\/svg>        <\/button>\n    <\/h3>\n    <div id=\"accordion-panel-3855b254-9424-4fcd-ad54-462921ffef1e\"\n        class=\"accordion__collapse collapse\"\n        aria-labelledby=\"accordion-labelledby-3855b254-9424-4fcd-ad54-462921ffef1e\"\n        data-bs-parent=\"[data-reference=&quot;c545c736-96d4-4447-9f09-5a609feb8eda&quot;]\"\n    >\n        <div class=\"accordion__body \">\n            \n<p>The 91短视频 provides all students with access to computer facilities.<\/p>\n\n<h2 class=\"has-text-align-left wp-block-unilux-blocks-heading\"        id=\"belval-campus\"\n    >\nBelval Campus<\/h2>\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>Computer rooms<\/strong><\/td><td><strong>Capacity (as of 2019)<\/strong>    <\/td><\/tr><\/tbody><\/table><\/figure>\n\n<figure class=\"wp-block-table is-style-regular\"><table class=\"has-fixed-layout\"><tbody><tr><td>MSA-2190<\/td><td>28<\/td><\/tr><tr><td>MSA-2200<\/td><td>28<\/td><\/tr><tr><td>MSA-2120<\/td><td>30<\/td><\/tr><tr><td>MSA-2180<\/td><td>36                       <\/td><\/tr><tr><td>MSA-1601<\/td><td>60<\/td><\/tr><tr><td>MNO-0020<\/td><td>19<\/td><\/tr><tr><td>MNO-1010<\/td><td>31<\/td><\/tr><tr><td>MNO-1030<\/td><td>26<\/td><\/tr><tr><td>MSH-1101 MAC<\/td><td>26  <\/td><\/tr><\/tbody><\/table><\/figure>\n<div class=\"wp-block-unilux-blocks-spacer is-spacer-size-sm\"><\/div>\n<h2 class=\"has-text-align-left wp-block-unilux-blocks-heading\"        id=\"kirchberg-campus\"\n    >\nKirchberg Campus<\/h2>\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td>CK-A11<\/td><td>21        <\/td><\/tr><tr><td>CK-A14<\/td><td>25<\/td><\/tr><tr><td>CK-C11<\/td><td>15<\/td><\/tr><tr><td>CK-C17<\/td><td>10<\/td><\/tr><\/tbody><\/table><\/figure>\n<div class=\"wp-block-unilux-blocks-spacer is-spacer-size-sm\"><\/div>\n<h2 class=\"has-text-align-left wp-block-unilux-blocks-heading\"        id=\"limpertsberg-campus\"\n    >\nLimpertsberg Campus<\/h2>\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td>CL-BS011<\/td><td>16            <\/td><\/tr><tr><td>CL-BS012<\/td><td>16<\/td><\/tr><\/tbody><\/table><\/figure>\n        <\/div>\n    <\/div>\n<\/div>\n\n<div class=\"accordion__item  wp-block-unilux-blocks-accordion-item\">\n    <h3 class=\"accordion__header\"\n        >\n        <button\n            type=\"button\"\n            id=\"accordion-labelledby-3ee53a64-bd1a-4877-b0bd-af75ab9a412b\"\n            class=\"accordion__button collapsed\"\n            aria-expanded=\"false\"\n            aria-controls=\"accordion-panel-3ee53a64-bd1a-4877-b0bd-af75ab9a412b\"\n            data-bs-toggle=\"collapse\"\n            data-bs-target=\"#accordion-panel-3ee53a64-bd1a-4877-b0bd-af75ab9a412b\"\n        >\n            <span class=\"accordion__title\">\n                                Photocopies            <\/span>\n\n            <svg aria-hidden=\"true\" focusable=\"false\" class=\"icon icon-outline icon--arrow-down \"><use xlink:href=\"https:\/\/www.uni.lu\/wp-content\/themes\/unilux-theme\/assets\/images\/icons\/icons-outline.svg#icon--arrow-down\"><\/use><\/svg>        <\/button>\n    <\/h3>\n    <div id=\"accordion-panel-3ee53a64-bd1a-4877-b0bd-af75ab9a412b\"\n        class=\"accordion__collapse collapse\"\n        aria-labelledby=\"accordion-labelledby-3ee53a64-bd1a-4877-b0bd-af75ab9a412b\"\n        data-bs-parent=\"[data-reference=&quot;c545c736-96d4-4447-9f09-5a609feb8eda&quot;]\"\n    >\n        <div class=\"accordion__body \">\n            \n<p>You can use your student card to make photocopies. At the beginning of each semester, the University gives you \u20ac12.50 of photocopy credit on your card. You can buy a top-up online (\u20ac5, \u20ac10, \u20ac20 or \u20ac50) with&nbsp;<strong>Visa<\/strong> or&nbsp;<strong>MasterCard<\/strong>, or if you wish to come to pay with a debit card, you will need to come in person to the Student Department.<\/p>\n\n<p>You can access the online top-up service via your <em>Guichet \u00c9tudiant<\/em> page.<\/p>\n<figure class=\"wp-block-dev4-reusable-blocks-image  object-fit--contain\">\n    \n<img decoding=\"async\" class=\"wp-block-image unilux-custom-image-block\"\n                alt=\"Student card\"\n            src=\"https:\/\/www.uni.lu\/wp-content\/uploads\/sites\/29\/2023\/08\/mycard_carte_300x195_medium.jpg\"\n                    style=\"object-position: 50.00% 50.00%; font-family: &quot;object-fit: contain; object-position: 50.00% 50.00%;&quot;; aspect-ratio: 4\/3; object-fit: contain; width: 25%;\"\n        loading=\"lazy\"\n\/>    <\/figure>\n<ul class=\"wp-block-unilux-blocks-button-list-v2\">\n<li class=\"wp-block-unilux-blocks-button-list-item-v2\"><a class=\"quick-link\" href=\"https:\/\/www.uni.lu\/llc-en\/facilities\/copy-corners\/\" target=\"\" role=\"link\" rel=\"noopener\" tabindex=\"0\"><span class=\"quick-link__container\">\n<div class=\"wp-block-unilux-blocks-block-inserter quick-link__img\"><\/div>\n\n\n\n<span class=\"quick-link__name wp-block-unilux-blocks-plain-text\">Learn about the Copy Corners at the University&#8217;s library (LLC)<\/span>\n\n<svg aria-hidden=\"true\" focusable=\"false\" class=\"icon icon-outline icon--arrow-right \"><use xlink:href=\"https:\/\/www.uni.lu\/wp-content\/themes\/unilux-theme\/assets\/images\/icons\/icons-outline.svg#icon--arrow-right\"><\/use><\/svg><\/span><\/a><\/li>\n<\/ul>\n        <\/div>\n    <\/div>\n<\/div>\n\n<div class=\"accordion__item  wp-block-unilux-blocks-accordion-item\">\n    <h3 class=\"accordion__header\"\n        >\n        <button\n            type=\"button\"\n            id=\"accordion-labelledby-cfe03046-64d6-4562-af51-90a53eb2bd6d\"\n            class=\"accordion__button collapsed\"\n            aria-expanded=\"false\"\n            aria-controls=\"accordion-panel-cfe03046-64d6-4562-af51-90a53eb2bd6d\"\n            data-bs-toggle=\"collapse\"\n            data-bs-target=\"#accordion-panel-cfe03046-64d6-4562-af51-90a53eb2bd6d\"\n        >\n            <span class=\"accordion__title\">\n                                Guichet \u00c9tudiant            <\/span>\n\n            <svg aria-hidden=\"true\" focusable=\"false\" class=\"icon icon-outline icon--arrow-down \"><use xlink:href=\"https:\/\/www.uni.lu\/wp-content\/themes\/unilux-theme\/assets\/images\/icons\/icons-outline.svg#icon--arrow-down\"><\/use><\/svg>        <\/button>\n    <\/h3>\n    <div id=\"accordion-panel-cfe03046-64d6-4562-af51-90a53eb2bd6d\"\n        class=\"accordion__collapse collapse\"\n        aria-labelledby=\"accordion-labelledby-cfe03046-64d6-4562-af51-90a53eb2bd6d\"\n        data-bs-parent=\"[data-reference=&quot;c545c736-96d4-4447-9f09-5a609feb8eda&quot;]\"\n    >\n        <div class=\"accordion__body \">\n            \n<p>You can use the &#8220;Guichet \u00c9tudiant&#8221; (Student Portal) to:<\/p>\n\n<ul class=\"ulux-list\">\n<li class=\"ulux-list-item\">register for courses<\/li>\n\n\n\n<li class=\"ulux-list-item\">manage your exams<\/li>\n\n\n\n<li class=\"ulux-list-item\">consult your course schedule<\/li>\n\n\n\n<li class=\"ulux-list-item\">follow your study progress<\/li>\n\n\n\n<li class=\"ulux-list-item\">top up your printing budget online (if you wish to pay by debit card you will have to go to the Student Department office in person)<\/li>\n\n\n\n<li class=\"ulux-list-item\">print your transcripts in French and English<\/li>\n\n\n\n<li class=\"ulux-list-item\">print your enrolment certificates<\/li>\n\n\n\n<li class=\"ulux-list-item\">print your certificate of completion of your study programme of study<\/li>\n\n\n\n<li class=\"ulux-list-item\">validate your student contract<\/li>\n\n\n\n<li class=\"ulux-list-item\">update your personal information (e.g. bank details,address, etc.)<\/li>\n\n\n\n<li class=\"ulux-list-item\">etc<\/li>\n<\/ul>\n\n<ul class=\"wp-block-unilux-blocks-button-list-v2\">\n<li class=\"wp-block-unilux-blocks-button-list-item-v2\"><a class=\"quick-link\" href=\"https:\/\/inscription.uni.lu\/inscriptions\/student\/guichetetudiant\" target=\"_blank\" role=\"link\" rel=\"noopener\" tabindex=\"0\"><span class=\"quick-link__container\">\n<div class=\"wp-block-unilux-blocks-block-inserter quick-link__img\"><\/div>\n\n\n\n<span class=\"quick-link__name wp-block-unilux-blocks-plain-text\">Guichet Etudiant &#8211; restricted access<\/span>\n\n<svg aria-hidden=\"true\" focusable=\"false\" class=\"icon icon-outline icon--external-link \"><use xlink:href=\"https:\/\/www.uni.lu\/wp-content\/themes\/unilux-theme\/assets\/images\/icons\/icons-outline.svg#icon--external-link\"><\/use><\/svg><\/span><\/a><\/li>\n<\/ul>\n        <\/div>\n    <\/div>\n<\/div>\n\n<div class=\"accordion__item  wp-block-unilux-blocks-accordion-item\">\n    <h3 class=\"accordion__header\"\n        >\n        <button\n            type=\"button\"\n            id=\"accordion-labelledby-3a997b95-309e-4913-84fb-9a9dcbd2b644\"\n            class=\"accordion__button collapsed\"\n            aria-expanded=\"false\"\n            aria-controls=\"accordion-panel-3a997b95-309e-4913-84fb-9a9dcbd2b644\"\n            data-bs-toggle=\"collapse\"\n            data-bs-target=\"#accordion-panel-3a997b95-309e-4913-84fb-9a9dcbd2b644\"\n        >\n            <span class=\"accordion__title\">\n                                Moodle            <\/span>\n\n            <svg aria-hidden=\"true\" focusable=\"false\" class=\"icon icon-outline icon--arrow-down \"><use xlink:href=\"https:\/\/www.uni.lu\/wp-content\/themes\/unilux-theme\/assets\/images\/icons\/icons-outline.svg#icon--arrow-down\"><\/use><\/svg>        <\/button>\n    <\/h3>\n    <div id=\"accordion-panel-3a997b95-309e-4913-84fb-9a9dcbd2b644\"\n        class=\"accordion__collapse collapse\"\n        aria-labelledby=\"accordion-labelledby-3a997b95-309e-4913-84fb-9a9dcbd2b644\"\n        data-bs-parent=\"[data-reference=&quot;c545c736-96d4-4447-9f09-5a609feb8eda&quot;]\"\n    >\n        <div class=\"accordion__body \">\n            \n<p>The &#8220;UNI Moodle platform&#8221;&nbsp;provides access to all the courses offered by the three faculties.<\/p>\n\n<p>To log into the platform, you will need your student ID number, which is displayed on your student card, as well as your University password. This video shows how:<\/p>\n\n<ul class=\"wp-block-unilux-blocks-button-list-v2\">\n<li class=\"wp-block-unilux-blocks-button-list-item-v2\"><a class=\"quick-link\" href=\"https:\/\/videos.uni.lu\/media\/Login+To+Moodle+(for+students)\/1_u72310fq\" target=\"_blank\" role=\"link\" rel=\"noopener\" tabindex=\"0\"><span class=\"quick-link__container\">\n<div class=\"wp-block-unilux-blocks-block-inserter quick-link__img\"><\/div>\n\n\n\n<span class=\"quick-link__name wp-block-unilux-blocks-plain-text\">See the video guide<\/span>\n\n<svg aria-hidden=\"true\" focusable=\"false\" class=\"icon icon-outline icon--external-link \"><use xlink:href=\"https:\/\/www.uni.lu\/wp-content\/themes\/unilux-theme\/assets\/images\/icons\/icons-outline.svg#icon--external-link\"><\/use><\/svg><\/span><\/a><\/li>\n<\/ul>\n<div class=\"wp-block-unilux-blocks-spacer is-spacer-size-sm\"><\/div>\n<p>To enrol in your Bachelor or Master courses, you will need to have logged in to Moodle at least once. You can then go to the Guichet \u00c9tudiant to enrol in your courses from there.<\/p>\n\n<ul class=\"wp-block-unilux-blocks-button-list-v2\">\n<li class=\"wp-block-unilux-blocks-button-list-item-v2\"><a class=\"quick-link\" href=\"https:\/\/videos.uni.lu\/media\/How+to+enrol+in+courses+(from+Guichet+Etudiant+to+Moodle)\/1_6df3e7i3\" target=\"_blank\" role=\"link\" rel=\"noopener\" tabindex=\"0\"><span class=\"quick-link__container\">\n<div class=\"wp-block-unilux-blocks-block-inserter quick-link__img\"><\/div>\n\n\n\n<span class=\"quick-link__name wp-block-unilux-blocks-plain-text\">See the video guide<\/span>\n\n<svg aria-hidden=\"true\" focusable=\"false\" class=\"icon icon-outline icon--external-link \"><use xlink:href=\"https:\/\/www.uni.lu\/wp-content\/themes\/unilux-theme\/assets\/images\/icons\/icons-outline.svg#icon--external-link\"><\/use><\/svg><\/span><\/a><\/li>\n<\/ul>\n<div class=\"wp-block-unilux-blocks-spacer is-spacer-size-sm\"><\/div>\n<p>If you have any problems, feel free to contact the helpdesk:<\/p>\n\n<ul class=\"ulux-list\">\n<li class=\"ulux-list-item\">Faculty of Science, Technology and Medicine (FSTM):&nbsp;<a href=\"mailto:fstm-moodle@uni.lu\">fstm-moodle@uni.lu<\/a><\/li>\n\n\n\n<li class=\"ulux-list-item\">Faculty of Law, Economics and Finance (FDEF):&nbsp;<a href=\"mailto:mathieu.flick@uni.lu\">Mathieu Flick<\/a><\/li>\n\n\n\n<li class=\"ulux-list-item\">Faculty of Humanities, Education and Social Sciences (FHSE): <a href=\"mailto:shahed.parnian@uni.lu\">shahed.parnian@uni.lu<\/a><\/li>\n<\/ul>\n\n<ul class=\"wp-block-unilux-blocks-button-list-v2\">\n<li class=\"wp-block-unilux-blocks-button-list-item-v2\"><a class=\"quick-link\" href=\"https:\/\/moodle.uni.lu\/login\/index.php\" target=\"_blank\" role=\"link\" rel=\"noopener\" tabindex=\"0\"><span class=\"quick-link__container\">\n<div class=\"wp-block-unilux-blocks-block-inserter quick-link__img\"><\/div>\n\n\n\n<span class=\"quick-link__name wp-block-unilux-blocks-plain-text\">Moodle &#8211; restricted access<\/span>\n\n<svg aria-hidden=\"true\" focusable=\"false\" class=\"icon icon-outline icon--external-link \"><use xlink:href=\"https:\/\/www.uni.lu\/wp-content\/themes\/unilux-theme\/assets\/images\/icons\/icons-outline.svg#icon--external-link\"><\/use><\/svg><\/span><\/a><\/li>\n<\/ul>\n        <\/div>\n    <\/div>\n<\/div>\n\n<div class=\"accordion__item  wp-block-unilux-blocks-accordion-item\">\n    <h3 class=\"accordion__header\"\n                    id=\"it-student-care\"\n        >\n        <button\n            type=\"button\"\n            id=\"accordion-labelledby-5718dfbd-9c9d-4481-98d6-d44214215c68\"\n            class=\"accordion__button collapsed\"\n            aria-expanded=\"false\"\n            aria-controls=\"accordion-panel-5718dfbd-9c9d-4481-98d6-d44214215c68\"\n            data-bs-toggle=\"collapse\"\n            data-bs-target=\"#accordion-panel-5718dfbd-9c9d-4481-98d6-d44214215c68\"\n        >\n            <span class=\"accordion__title\">\n                                <strong><strong>IT Student Care<\/strong><\/strong>            <\/span>\n\n            <svg aria-hidden=\"true\" focusable=\"false\" class=\"icon icon-outline icon--arrow-down \"><use xlink:href=\"https:\/\/www.uni.lu\/wp-content\/themes\/unilux-theme\/assets\/images\/icons\/icons-outline.svg#icon--arrow-down\"><\/use><\/svg>        <\/button>\n    <\/h3>\n    <div id=\"accordion-panel-5718dfbd-9c9d-4481-98d6-d44214215c68\"\n        class=\"accordion__collapse collapse\"\n        aria-labelledby=\"accordion-labelledby-5718dfbd-9c9d-4481-98d6-d44214215c68\"\n        data-bs-parent=\"[data-reference=&quot;c545c736-96d4-4447-9f09-5a609feb8eda&quot;]\"\n    >\n        <div class=\"accordion__body \">\n            \n<p>Help with using the University&#8217;s <strong>IT systems and facilities<\/strong>.<\/p>\n\n<div class=\"wp-block-columns is-layout-flex wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><figure class=\"wp-block-dev4-reusable-blocks-image  object-fit--cover\">\n    \n<img decoding=\"async\" class=\"wp-block-image unilux-custom-image-block\"\n                alt=\"IT Student Care decorative image\"\n            src=\"https:\/\/www.uni.lu\/wp-content\/uploads\/sites\/29\/2024\/07\/IT-Student-Care.png\"\n                srcset=\"https:\/\/www.uni.lu\/wp-content\/uploads\/sites\/29\/2024\/07\/IT-Student-Care-300x191.png 300w, https:\/\/www.uni.lu\/wp-content\/uploads\/sites\/29\/2024\/07\/IT-Student-Care-1024x653.png 1024w, https:\/\/www.uni.lu\/wp-content\/uploads\/sites\/29\/2024\/07\/IT-Student-Care-768x490.png 768w, https:\/\/www.uni.lu\/wp-content\/uploads\/sites\/29\/2024\/07\/IT-Student-Care.png 1099w\"\n                style=\"object-position: 50.00% 50.00%; font-family: &quot;object-fit: cover; object-position: 50.00% 50.00%;&quot;; aspect-ratio: 16\/9; object-fit: cover; width: 100%;\"\n        loading=\"lazy\"\n\/>    <\/figure><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong>For enrolled students<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-unilux-blocks-button-list-v2\">\n<li class=\"wp-block-unilux-blocks-button-list-item-v2\"><a class=\"quick-link\" href=\"https:\/\/service.uni.lu\/ssp\" target=\"_blank\" role=\"link\" rel=\"noopener\" tabindex=\"0\"><span class=\"quick-link__container\">\n<div class=\"wp-block-unilux-blocks-block-inserter quick-link__img\"><\/div>\n\n\n\n<span class=\"quick-link__name wp-block-unilux-blocks-plain-text\">Open a ticket<\/span>\n\n<svg aria-hidden=\"true\" focusable=\"false\" class=\"icon icon-outline icon--external-link \"><use xlink:href=\"https:\/\/www.uni.lu\/wp-content\/themes\/unilux-theme\/assets\/images\/icons\/icons-outline.svg#icon--external-link\"><\/use><\/svg><\/span><\/a><\/li>\n<\/ul>\n\n\n<div class=\"wp-block-unilux-blocks-spacer is-spacer-size-sm\"><\/div>\n\n\n<p><strong>Or use our walk-in service<\/strong><\/p>\n\n\n\n<p><strong>Belval Campus<\/strong> &#8211; Maison du Savoir (3rd floor) &#8211; Monday to Friday, from 11.00 to 15.00<br><strong>Kirchberg Campus<\/strong> &#8211; B\u00e2timent Central (Student Lounge, ground floor) &#8211; Monday to Friday, from 11.00 to 15.00<\/p>\n<\/div>\n<\/div>\n        <\/div>\n    <\/div>\n<\/div><\/div>\n\n\n\n<ul class=\"wp-block-unilux-blocks-button-list-v2\">\n<li class=\"wp-block-unilux-blocks-button-list-item-v2\"><a class=\"quick-link\" href=\"https:\/\/service.uni.lu\/kb?id=kb_article_view&amp;sysparm_article=KB0011614\" target=\"_blank\" role=\"link\" rel=\"noopener\" tabindex=\"0\"><span class=\"quick-link__container\">\n<div class=\"wp-block-unilux-blocks-block-inserter quick-link__img\"><\/div>\n\n\n\n<span class=\"quick-link__name wp-block-unilux-blocks-plain-text\">WiFi<\/span>\n\n<svg aria-hidden=\"true\" focusable=\"false\" class=\"icon icon-outline icon--external-link \"><use xlink:href=\"https:\/\/www.uni.lu\/wp-content\/themes\/unilux-theme\/assets\/images\/icons\/icons-outline.svg#icon--external-link\"><\/use><\/svg><\/span><\/a><\/li>\n\n\n\n<li class=\"wp-block-unilux-blocks-button-list-item-v2\"><a class=\"quick-link\" href=\"https:\/\/service.uni.lu\/kb?id=kb_article_view&amp;sysparm_article=KB0011618\" target=\"_blank\" role=\"link\" rel=\"noopener\" tabindex=\"0\"><span class=\"quick-link__container\">\n<div class=\"wp-block-unilux-blocks-block-inserter quick-link__img\"><\/div>\n\n\n\n<span class=\"quick-link__name wp-block-unilux-blocks-plain-text\">Microsoft Office 365<\/span>\n\n<svg aria-hidden=\"true\" focusable=\"false\" class=\"icon icon-outline icon--external-link \"><use xlink:href=\"https:\/\/www.uni.lu\/wp-content\/themes\/unilux-theme\/assets\/images\/icons\/icons-outline.svg#icon--external-link\"><\/use><\/svg><\/span><\/a><\/li>\n\n\n\n<li class=\"wp-block-unilux-blocks-button-list-item-v2\"><a class=\"quick-link\" href=\"https:\/\/service.uni.lu\/kb?id=kb_article_view&amp;sysparm_article=KB0011608\" target=\"_blank\" role=\"link\" rel=\"noopener\" tabindex=\"0\"><span class=\"quick-link__container\">\n<div class=\"wp-block-unilux-blocks-block-inserter quick-link__img\"><\/div>\n\n\n\n<span class=\"quick-link__name wp-block-unilux-blocks-plain-text\">Service Portal<\/span>\n\n<svg aria-hidden=\"true\" focusable=\"false\" class=\"icon icon-outline icon--external-link \"><use xlink:href=\"https:\/\/www.uni.lu\/wp-content\/themes\/unilux-theme\/assets\/images\/icons\/icons-outline.svg#icon--external-link\"><\/use><\/svg><\/span><\/a><\/li>\n\n\n\n<li class=\"wp-block-unilux-blocks-button-list-item-v2\"><a class=\"quick-link\" href=\"https:\/\/www.uni.lu\/life-en\/student-email-address-and-password\/\" target=\"\" role=\"link\" rel=\"noopener\" tabindex=\"0\"><span class=\"quick-link__container\">\n<div class=\"wp-block-unilux-blocks-block-inserter quick-link__img\"><\/div>\n\n\n\n<span class=\"quick-link__name wp-block-unilux-blocks-plain-text\">Student email address and password<\/span>\n\n<svg aria-hidden=\"true\" focusable=\"false\" class=\"icon icon-outline icon--arrow-right \"><use xlink:href=\"https:\/\/www.uni.lu\/wp-content\/themes\/unilux-theme\/assets\/images\/icons\/icons-outline.svg#icon--arrow-right\"><\/use><\/svg><\/span><\/a><\/li>\n<\/ul>\n<\/div><\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":210,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"featured_image_focal_point":[],"show_featured_caption":false,"ulux_newsletter_groups":"","uluxPostTitle":"","uluxPrePostTitle":"","_trash_the_other_posts":false,"_price":"","_stock":"","_tribe_ticket_header":"","_tribe_default_ticket_provider":"","_tribe_ticket_capacity":"0","_ticket_start_date":"","_ticket_end_date":"","_tribe_ticket_show_description":"","_tribe_ticket_show_not_going":false,"_tribe_ticket_use_global_stock":"","_tribe_ticket_global_stock_level":"","_global_stock_mode":"","_global_stock_cap":"","_tribe_rsvp_for_event":"","_tribe_ticket_going_count":"","_tribe_ticket_not_going_count":"","_tribe_tickets_list":"[]","_tribe_ticket_has_attendee_info_fields":false,"footnotes":""},"field-of-interest":[],"organisation":[],"authorship":[210,337],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.3 (Yoast SEO v22.3) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>IT &amp; 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